What is an Employee Assistance Programme?
A comprehensive Employee Assistance Programme (EAP) is defined as a professional programme providing assessment and or short term counselling, consultation and/or referral to individuals experiencing a variety of personal problems (e.g. alcohol and other drug abuse, emotional, family and other problems of daily living). All individuals eligible for EAP services may seek them by self-referral, or in the case of employees, a supervisory referral may initiate the process.
Why have an Employee Assistance Programme?
A large number of persons experience personal challenges, which affect their personal lives, their families and eventually their job performance. When these problems begin to affect performance on the job, they become the direct concern of the Company since they may lead to problems such as poor quality output from such employees, increased risk of accidents and workplace conflicts, poor corporate decisions - ultimately a negative effect on the company’s overall productivity and profits.
An Employee Assistance Programme is intended to help employees deal with issues before they begin to negatively affect the performance of their duties, and as such enable them to continue to be productive and well employees.
Families In Action as an EAP Provider
Families In Action (FIA) has been in the field of Employee Assistance Programme (EAP) since 1991 and has established a reputation for providing quality service.
FIA has the experience and the expertise as an EAP provider. This is evident in the long standing relationship with our existing companies. Our EAP services have been developed to meet the needs of employees in both private and state-owned corporations.
Programme Description
Families In Action’s Employee Assistance Programme is a completely confidential service available to all employees and in some cases to their immediate family members. It provides assistance and counselling for a variety of problems including:
- Emotional / Psychological
- Financial
- Job-related
- Substance Abuse
- Other personal problems
To meet these needs we provide:
- Assessment and referral
- Counselling
- Management / Supervisory training
- Consultancy Services to Managers / Supervisors
- Organisational support
- Employee education
- Workplace prevention programmes
- Health promotion
- Personal Financial Management
- External Consultancy Services
We are staffed with Para-Professionals and Qualified Professionals (Psychologists, Social Workers and Counsellors who are Master’s level and/or Certified Addiction Specialists) representing a wide range of training and experience. Some of our counsellors are fluent in Spanish. We also have a network of consultants that includes:
- Psychologists
- Psychiatrists
- Social and Mental Health Professionals
- Legal and Financial Advisors
- Medical Practitioners
- Nutritionists
- Human Resource or Organisational Development Specialists
- Parenting Facilitators
- Mediators
Companies who have invested in Employee Assistance Programmes with Families In Action have found that the investment has paid for itself many times over.
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